Contact Us
Contact Us
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Do you have questions about our products, prices, or export process?
Our team of professionals is ready to provide quick responses and the right solutions for your business needs.
Got Questions? We’ve Got Answers.
From product specifications to export documentation, we answer the most common questions clearly and comprehensively.
Our products are sourced directly from trusted farmers and cooperatives across Indonesia, including Sumatra, Java, Sulawesi, and Maluku, ensuring both authenticity and traceability.
Yes. We provide detailed product specifications (e.g., moisture content, grade, size, color) and can supply certificates such as Phytosanitary, Certificate of Origin, and SGS inspection reports as required by buyers.
For most commodities, the MOQ is one full container load (FCL). Sample shipments can be arranged upon request for product evaluation.
Standard packaging includes PP bags, jute bags, or kraft bags (25–50 kg). Custom packaging can be provided according to buyer requirements.
We typically offer FOB (Free on Board). We also can offer CIF and CNF terms depending on buyer preference and destination.
You can send an inquiry through our website form, Alibaba page, or email (info@savanna.co.id) with your required product, grade, quantity, and destination port. Our sales team will respond promptly with a tailored quotation.
Yes, we provide samples for serious buyers. The buyer typically covers courier costs (DHL or as requested).
We currently export to India, Saudi Arabia, Malaysia, Morocco, Egypt, India, Myanmar, UAE, Thailand, Vietnam, etc. and several other markets worldwide.
Our lead time is approximately 7–14 working days for order preparation and documentation after order confirmation. This is followed by an estimated transit time of 20–45 days, depending on the destination and vessel schedule.
LCL shipments may be arranged upon discussion, subject to product type and order volume.
Yes, mixed products in one container are possible, subject to discussion and feasibility.
The loading capacity depends on the product type and packaging.
Yes, you are very welcome to visit our office and warehouse in person. Visits can be arranged upon prior appointment
Reach Us
Find our main warehouse and office location for meetings, inspection, and shipment coordination.
Office Location
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The Mansion Bougenville Tower
Fontana Zona 2, Jl. Trembesi lt. 50
BF50C2, East Pademangan, Pademangan, North Jakarta City,
Jakarta 14410 - (021) 26054945
- info@savanna.co.id
Warehouse Bacan & Ternate
- 9F4W+V5C, Jl. Kebun Karet, Kp. Makian, Kec. Bacan Sel., Kabupaten Halmahera Selatan, Maluku Utara
- +62882-2388-0005
- Mangga Dua, Ternate Selatan, Ternate City, North Maluku 97734
- +62811-1185-0106
Warehouse Tangerang
- WP88+9M8, Dadap, Kosambi, Tangerang Regency, Banten 15211
- +62877-8856-5850
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